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How to Request Website Updates

Learn how to quickly and seamlessly submit a support request.

Your website is backed by our 5-star rated support team.

Need to make updates or adjustments to your guest-facing website? Don’t worry, we’ve got you covered! Our team handles all website management tasks on your behalf, allowing you to focus on the work of ministry.

You’ll never need to navigate complex technical issues on your own – we’re here to assist whenever you need us!

Routine Updates Included in Your Digital Outreach Subscription

The following updates are covered under your plan:

  • Basic Text Updates
  • Update your logo(s)
  • Global color and font updates
  • Changes to Leadership photos and bios
  • Photography updates
  • Changes to your address or contact information
  • Domain name or DNS updates

Updates that may require a conversation:

The following types of changes may fall outside your subscription and may require a conversation to determine the best course of action:

  • Page layout modifications
  • Sermon migration or sermon management
  • Planning Center integration/consultation
  • Other unique or uncommon updates

Ready to Request an Update?

Go to the Help Center on the Digital Outreach website

Click the "Make a Change" button and fill out the form. A ticket will be automatically created and put in our queue. That ensures that we have appropriate resources ready and available to get that request completed for you.